Vehicle Maintenance Assistance

This comprehensive program offers your company the highest level of control over your vehicle maintenance expenditures. VMA also offers your drivers the support they need when they are out in the field and experience a mechanical problem. The highlights of Vehicle Maintenance Assistance include:

  • $100 Driver Discretionary Spending Level
  • $1,000 VMA Discretionary Spending Level
  • Routine Repair Negotiation
  • Screening for Potential Warranty Related Claims
  • A Dedicated Case Management Team
  • ASE Certified Technicians for Diagnosis and Negotiation
  • 24 Hour Cover, 365 Days Per Year
  • Detailed Data Capture and Reporting
  • Flexible Policy Administration
  • Authorization Limits
  • Reduced Driver Downtime
  • Preferred Network of over 58,000 national suppliers
  • Ensures that required preventative maintenance is performed
  • Helps avoid unnecessary maintenance and repair costs
  • Emergency Roadside Assistance available (extra fee applies)

The VMA program is easy to use. For items up to your cardholders pre-set spending limit, your driver may go to any of the network authorized repair facilities for service work. If the repair will be over the required threshold, your driver will be directed to a repair facility via the toll-free number inscribed on the FleetExperts card. In the event that the diagnosed repair will exceed the VMA authorization limits, you will be contacted by one of our team members, who will inform you of the nature of the mechanical problem, before you authorize any repair work.  In this manner, you maintain control over your fleet expenses.